It's Not Magic
Writings of a techie wizard
Wed, 27 Jul 2011
Beam Me Up Scotty, There's No Intelligent Life Here
Today I had one of those experiences that make you wonder how anything ever gets accomplished in our society. A couple of days ago I faxed in a claim form to our health care spending account for some prescription copays. After I faxed the form, I realized that I hadn't signed it, so I signed it and faxed it again.
Today I got an email from the agency that processes the forms. It referenced two claim forms received. The first claim form was marked as "pending" with the following note:
The second claim form was marked as "denied", with the following note:
The real fun will be when I call the 800 number and speak to a human and see if they can actually fix this without my having to fax the form a third time. Bets, anyone?
Update (29 July 2011): The issue has been fixed. It still makes a good story, though. ;)
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by Peter A. Donis
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